We only supply original parts for Samsung, Huawei, Nokia, Sony, LG, Xiaomi, Wiko, Motorola and OnePlus. However, we can’t supply original parts for iPhones and iPads. Therefore, we set up a special team in Shenzhen to source the best quality parts for these devices. Read more about this below and take a look behind the scenes of our sourcing process.
Our sourcing team
Our sourcing team is based in Shenzhen to make sure we’re supplying the best quality parts. Shenzhen is home to lots of electronics markets. So it’s the place to go for the best quality LCDs and small parts for iPhone.
Our team in Shenzhen has a total of ten employees. Sourcing manager Wen is responsible for purchasing, while the other nine employees mainly inspect and check parts. The inspection process is rigorous, to make sure any ‘rotten apples’ get removed and our customers are guaranteed the best possible quality.
Meet Wen, our sourcing manager from Shenzhen.
“I started at 2Service-Mobileparts.shop as an administrative assistant. After a while, I moved to logistics. I set up a website in my spare time, and imported iPhone parts from China for reselling in the Netherlands. It enabled me to acquire experience in the Chinese electronics market. When 2Service-Mobileparts.shop wanted to add parts for iPhones and iPads to its range, my father took on the sourcing process for this purpose. We speak the language and know the culture, which is a massive advantage. It makes the entire process easier for us to understand and enables us to respond efficiently to any developments. When I was still living in the Netherlands, my father used to manage the processes in Shenzhen. In December 2017, I moved to Shenzhen and took over my father’s job. Thanks to my father’s and my own knowledge and experience, we’re in a position to make good agreements with factories in order to get high quality at the right price.”
Our sourcing process and the advantages we offer
There are two types of sellers on the electronic market; firstly, the resellers, traders who buy up screens from factories and resell them on the Shenzhen markets. The second type of seller is comprised of the manufacturers themselves. About 90% of market exhibitors are resellers.
Sourcing Manager Wen: “I always start chatting to find out if the market exhibitor is a reseller or a manufacturer. That means asking various questions about the refurbishment process and stocks, among other things. I can find out if someone is only reselling screens by asking simple questions about stocks and quality. If someone can’t give me a straight answer about their stocks for a certain model, I know I’m talking to a reseller and not to a manufacturer. If I ask if it’s possible to deliver a certain screen component of a certain quality and the answer is negative, then I also know that I’m talking to a reseller.”
We do business with manufacturers who specialise in certain iPhone models. A manufacturer that specialises in a certain iPhone model is more likely to supply quality parts, simply because they know more about the model.
We deal with fixed manufacturers for our iPhone and iPad parts and LCDs. Our manufacturers make our LCDs to measure. We’re very loyal towards these manufacturers, as a result of which we’ve built up close relationships. Thanks to these close relationships, manufacturers know our quality requirements. Our fixed manufacturers deliver small parts or LCDs directly to our office, instead of via the electronics market.
Another advantage is that we have extensive stocks, as we often purchase large volumes. This gives us plenty of time to search out new parts. It means our sourcing team can take the time to check all small parts and LCDs, and compare them with what’s available on the market. If stocks run low, they have to be replenished quickly, leaving less time for quality control.
After we find the right parts, they’re checked by the sourcing team in Shenzhen. Many companies check quality on the spot at the electronics market, but carrying out thorough checks there is very difficult due to the lighting and crowds. We always check the parts and screens at the same location, where the working conditions are constant.
In Part 2 of this blog series, we’ll be giving you four tips on sourcing LCDs and small parts yourself.
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